At Outlook Travel we are passionate about African wildlife and considers it a privilege to share that passion with our guests. We believe that exceptional service, tantalizing cuisine and a memorable wildlife experience is a good start, but it takes special attention to every minute detail to ensure not just good, but great safaris.
All of us are passionate about what we do for a living and our biggest reward is to see happy guests and know that through our efforts, we have made a contribution towards the conservation of Africa’s wildlife and a sustainable and better future for its people.
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In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Lead time is dependents on service availability. Should we have tours available, orders will be dispatched the same day provided payment is validated/received before 1400 hours.
To secure a safari, an email confirmation and deposit is required from the agent, operator or client.
Cancellations made after confirmation email and deposits are subject to the following cancellation fees:
We reserve the right to ask for proof of date of birth, so please do not be offended if we do.
Children under 6 years of age are not allowed on SAN Parks open game drive vehicles.
Children under 12 years of age are not allowed on SAN Parks bush walks.
We welcome children on our safaris and will endeavor to include them on our open vehicle game drives as far as possible.
We do however reserve the right not to take children under 12 years of age on an open vehicles game drive with other guests. This is entirely up to the guide’s discretion. In such cases, we will conduct a special bush bumble game drive for the younger children after the normal morning game drive and/or before the afternoon game drive. We do not offer babysitting facilities and thus one of the parents will have to look after the children.
Private game drives can be arranged in advance and at an additional charge, to allow for more flexibility when traveling with small children.
Packages making use of Private Lodges, may have varying policies, as some lodges do not allow children under 12 at all, while others not only welcome them, but also offer special children’s activities. Please enquire prior to making your reservation.
Inclusions and exclusions are strictly as per each chosen itinerary, unless specified otherwise in writing.
We also need to be informed of any food allergies or physical disabilities that you may have.
No compulsory vaccinations are currently listed for South Africa. Please consult with your travel doctor regarding this.
Departure and Return Times
On our return, we plan on being back in Johannesburg between 17h00 and 18h00. Again, we may have multiple drop-off points and cannot under any circumstances guarantee our time of return. Guests flying out on the day the safari returns to Johannesburg are reminded not to book any flight departing before 19h00 (domestic) and 20h00 (international).
We strongly recommend that guests stay over in Johannesburg on the day that their safari returns to Johannesburg and can assist with any such arrangements. We do not accept liability for missed flights should we return later than planned.
We can arrange pre- and post-safari accommodation at Outlook Lodge, should you wish. Outlook Lodge is located in Benoni, 15 minutes from OR Tambo airport. The rates include breakfast. Set menu lunches and dinners are served at a minimal extra charge.
Day excursions to any of the numerous attractions in the area can b e arranged with the lodge manager.
All transactions will be processed in South African Rands (ZAR).
Outlook Travel endeavors to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).
Outlook Travel reserves the right to change pricing at any time without prior notice.
Should Outlook Travel reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.
We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.
EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Select the option to pay via EFT. You will then have to load Outlook Travel as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.Banking Details:
You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on +27 86 266 9412 to ensure your payment is confirmed and order shipped as quickly as possible.
For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax +27 86 266 9412 or email firstname.lastname@example.org.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
I understand that all the designs and trademarks are registered to Outlook Travel and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Outlook Travel for any civil action or any legal action deemed necessary against me.
A copy of the ECT Act is available at www.internet.org.za/ect_act.html.